SINGAPORE: Ride-hailing service provider Grab will be offering a free group Personal Accident Insurance (PAI) coverage for GrabCar and GrabBike passengers and drivers across the South-east Asia region.
In a press release on Thursday (Mar 3), the company said this is a "first-of-its-kind" insurance policy in the industry to be provided by a ride-hailing platform, and its the largest in terms of coverage in South-east Asia.
The PAI guarantees that the driver and passengers are covered against personal accidents, as some commercial insurance purchased individually by the drivers only covers third-party accidents. It added that passengers and drivers do not need to pay any deductibles and at no charge to its users.
Grab’s group PAI policy offers coverage in the event of accidental death, permanent dismemberment and bodily injuries in the event of accidents for drivers and passengers.
"This is the largest coverage with the total personal accident benefits for the driver or passenger being up to US$250,000 (S$350,000) per vehicle, or up to an aggregate limit of US$2.5 million per accident in Singapore," it said.
Each incident will be evaluated individually by the insurance providers and coverage amount differs across markets, the company added.
Besides the insurance cover, Grab has also rolled out significant safety initiatives in Singapore and the five other regional markets. Defensive riding courses for GrabBike drivers have been rolled out in the Philippines and Indonesia, while it will be rolled out in Thailand soon, the press release stated.
In Singapore, Grab has been working with the Traffic Police to promote safety awareness, while in Malaysia it is installing CCTV cameras in the cars of 100 women drivers to ensure safety, particularly in the event of disputes, the company said.