- POSTED: 02 Oct 2013 15:55
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JEM shopping mall in Jurong East opened its doors to the public on Wednesday after a false ceiling collapsed about two weeks ago.
SINGAPORE: JEM shopping mall in Jurong East opened its doors to the public on Wednesday after a false ceiling collapsed about two weeks ago.
Most of the shops were opened for business on Wednesday.
The affected area on the mall's ground floor was a complete contrast to what it was two weeks ago when a false ceiling collapsed due to an overload of the ceiling support system due to the build-up of water from a burst water pipe.
And to welcome shoppers to the mall, JEM will be providing a number of offers over the next few weeks which includes first hour free parking between 6am and 6pm daily.
Vouchers will also be given away as part of the mall's promotion efforts.
The JEM management added that retailers will not be charged rent for the period their premises were not accessible.
The JEM management also assured members of the public that the mall is safe. A team of more than 40 people including hydraulic engineers and safety specialists have been working to investigate and resolve the issue.
Rod Leaver, Chief Executive Officer Asia at Lend Lease, said: "The mall has undergone inspections, rigorous testing and certification by the independent expert parties, and we've worked in close consultation with the retailers and the authorities.
"For the retailers and shoppers, their safety is paramount to us so I would like to thank the tenants for their very strong support to Lend Lease's decision to put safety as a top priority."
Shoppers Channel NewsAsia spoke with said this incident has not deterred them from going to the mall.
"I think they have done a thorough check before they opened the mall so I'm okay and that's why I am here today!" said Ong Xiuling.
Another shopper Muhammad Aliff said: "For now, I think it should be safe already because they took more than a week to investigate everything."
However, some tenants are concerned about the drop in the number of shoppers.
Owner of Laksania, Sim Sin Sin, said: "Today, when we opened, I was quite worried because when I went around to take a look at the mall, I realised that the traffic was not so high. It probably dipped by 30-50 per cent. It could be because people are not aware that it's open."
Jeannie Pang, owner of Tracyeinny, shared the same sentiments.
"Usually, there is more of a crowd coming to dine and shop on a Wednesday but today seems a little quieter. I hope that in days and weeks to come, with more activities, the crowd will come back to JEM," she said.
Some tenants estimated that they lost between S$20,000 and S$40,000 worth of business during the mall's closure and they hope the mall's management could do more to help reduce the impact of the losses.