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More than 1,500 pieces of unclaimed baggage at Changi Airport since 2010

Different airlines have their own policies on handling unclaimed baggage, with some being known to donate the bags or dispose of them after a period of time, said Senior Minister of State for Transport, Josephine Teo.

SINGAPORE: Between 2010 and 2013, there were about 1,500 pieces of unclaimed baggage left at Changi Airport - this is according to SATS which handles more than 80 per cent of passenger services at the airport, said Senior Minister of State for Transport Joesphine Teo in Parliament on Tuesday (Aug 5).

Mrs Teo said different airlines have their own policies on handling unclaimed baggage, with some being known to donate the bags or dispose of them after a period of time.

Non-Constituency MP Lina Chiam had also asked in Parliament about the number of passengers who do not board their flights after checking in. Mrs Teo said there are fewer than 20 of such cases, out of the 117,000 to 192,000 passengers the airport handles daily. Reasons for this include going to the wrong gate, arriving late at the gate hold room, or being delayed by previous connecting flights. 

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