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Now surfing: Free WiFi service launched at downtown MRT stations

City Hall, Orchard and Raffles Place are the first stations to have free WiFi, and the service will progressively introduced at the train platforms of all North-East Line stations, and 12 other MRT stations.

SINGAPORE: As of 7pm on Friday (Aug 22), an estimated 100,000 commuters had tapped into the new free WiFi service at City Hall, Orchard and Raffles Place MRT stations while waiting for their trains.

An extension of the free Wireless@SG service, it offers commuters download speeds of up to 2Mbps. It will be progressively rolled out at the train platforms of all North-East Line stations, as well as 12 other MRT stations with high passenger volume. These include Jurong East, Buona Vista and Paya Lebar stations.

The Infocomm Development Authority of Singapore put up signs and four roving officers at both City Hall and Orchard Road stations, to spread awareness and assist commuters with setting up the service. However, commuters Channel NewsAsia spoke with at City Hall station were either unaware of the Wi-Fi roll-out, or said they did not want to deal with the hassle of setting it up. Most said they preferred to use their mobile internet data.

Certain users such as those with dual-SIM phones, unsupported Android phones, as well as SingTel Prepaid users are also unable to use the easier EAP-SIM based login mechanism, which allows users to skip registration. StarHub and M1 users are still able to do so. 

Officers and signs will be deployed at City Hall and Orchard stations from August 22 to 31, and at Raffles Place station from September 1 to 5.

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