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OpenNet proposes changes to improve fibre broadband service delivery

Some of the measures proposed include having a fibre switchover process when changing service providers, and revising its Quota Adjustment Mechanism, says the IDA.

SINGAPORE: OpenNet has proposed further changes to its Interconnection Offer (ICO) to improve its service provisioning standards and better address the demand for fibre-based services, said the Infocomm Development Authority of Singapore (IDA) on Friday (June 13).

In a statement issued today, the IDA said the national fibre broadband network builder has proposed other changes to its ICO to address operational issues and improve performance standards.

One of the key changes proposed is revising its Quota Adjustment Mechanism to meet the demand for fibre services by end-users and provide the industry with an option to pre-book installation slots based on committed forecasts. OpenNet will also introduce a fibre switchover process to improve end-user experience when switching between service providers, IDA stated.

With the proposals, IDA is seeking public feedback on the changes and the consultation exercise will run from June 13 to July 14 this year. The ICO review is expected to be completed in the fourth quarter 2014, it added.

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