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PUB rebates for those affected by discoloured tap water in Punggol

Water mains have been flushed, but residual discoloured water may still affect some residents.

SINGAPORE: Punggol residents who experienced brownish tap water yesterday may still have residual discoloured water, said the Public Utilities Board (PUB) in a statement on Friday (June 13). This is despite its announcement earlier in the day on Facebook, that the problem had been resolved by 12:50pm.

The national water agency apologised for the problem which began nearly 24 hours earlier, at around 2pm on Thursday. It recommended that affected residents run their taps until the water is clear. PUB says it will provide rebates to all customers in the affected blocks.

The discoloured water was caused by suspended mineral sediments due to valve operations on a potable water pipe along Tampines Expressway on Thursday, to facilitate the connection of a newly laid pipe.

PUB flushed the water mains throughout Thursday night, which caused some residents to experienced lower water pressure than usual. The affected high level water tanks are also being drained. 

"The water in the main pipes is now clear. However, some residents may still have residual discoloured water from low volume pipes that lead from the main pipes or the tanks to their specific premises," said the agency. 

In the meantime, water wagons and water bags are on standby to provide free water directly to affected residents. Residents can call PUB at 1800-284 6600 if they require assistance on-site. 

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