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Use tech for more responsive public service: Balakrishnan

Singapore's public services can be more responsive and citizen-centric, and technology can be used to achieve this, says Environment and Water Resources Minister Vivian Balakrishnan.

SINGAPORE: Singapore's public services can be more responsive and citizen-centric, and technology can be used to achieve this.

This is according to Environment and Water Resources Minister Vivian Balakrishnan, who spoke to reporters on the sidelines of a community event on Sunday.

"We've also got to make our public services more responsive, more citizen-centric, and the use of technology not for its own end but to employ technology so that people will realise that their needs are recognised (and) anticipated, appropriate measures are taken and, overall, you have a higher quality, more responsive level of public services," said Dr Balakrishnan.

His remark came after President Tony Tan Keng Yam said at the re-opening of Parliament last Friday that the government will leverage technology to develop sustainable and innovative solutions to improve the lives of Singaporeans.

Dr Balakrishnan took part in a 2.5km walkathon with some 3,000 residents at Admiralty Park on Sunday morning.

It is the first time the PAP Community Foundation (PCF) branches in the North West District have organised such an event.

Some $75,000 was raised for charitable organisations.

Joining in the walk were National Development Minister Khaw Boon Wan, who is the MP for Sembawang GRC and the guest-of-honour for the event, and other MPs from the North West District.
 

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