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SINGAPORE: Tickets for Universal Studios Singapore theme park went on sale at 9am on Wednesday, and those for the opening day on 18 March were sold out.
Resorts World Sentosa added that tickets for the first weekend were also selling fast.
The opening of the theme park has been much anticipated by both locals and tourists.
But the strong demand for tickets on the first day of sales caused some thrill seekers to experience difficulties when buying online or over the phone.
As a result, some resorted to going down to the box office at Resorts World Sentosa to get their tickets.
MediaCorp tried all day to buy tickets online, but the website either hung or refused to load. Similarly, calls to the booking hotline went unanswered.
Robin Goh, assistant director for communications at Resorts World Sentosa, said: "We do apologise to our guests for the inconvenience caused. But we have opened up more phone lines as well, as of 12pm this afternoon. And that will continue for the rest of today and hopefully the problems get solved tomorrow."
Those unable to buy tickets online or get through the hotline can send a purchase request via email. They can expect a response within 48 hours.
- CNA/yb/ir
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