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SINGAPORE : The Land Transport Authority (LTA) and SMRT have said they will fine-tune their operations to minimise inconvenience to passengers, based on this weekend's experience with the train service disruption.
The next scheduled disruption is on September 18 and 19 between Jurong East and Bukit Batok stations.
LTA and SMRT were responding to media queries on passenger confusion over the disruption between Jurong East and Clementi stations.
In a statement, LTA and SMRT said notices were put up at all stations and bus interchanges two weeks before the scheduled service disruption.
Flyers were also distributed to commuters at affected stations. Messages were also broadcast over Traffic News and information is also available online.
The statement added that despite the publicity, some commuters might still not be aware of the disruption.
As such, some 600 officers were deployed to provide assistance and direction.
LTA and SMRT also stepped up measures to facilitate passenger movement.
At Jurong East Station, more signs were placed at the platform to inform passengers of the free bus bridging services.
The queue formation for bus bridging was also adjusted to facilitate faster boarding.
At Lakeside Station, staff were deployed on board the trains to advise passengers of the need to make transfers. - CNA/ms
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