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SINGAPORE: Transport operator SMRT has clinched the "Best Passenger Experience" award at the inaugural Metro Awards 2008 in Copenhagen, Denmark.
Metro Awards is part of MetroRail, an annual conference of the urban rail industry worldwide which met from 1 to 3 April this year.
Other finalists of the "Best Passenger Experience" award included Copenhagen Metro, MTR Corporation Limited (Hong Kong) and The Warsaw Metro Ltd.
They were judged on factors such as value for money, efficiency and reliability, as well as cleanliness and security.
SMRT said the international award for service excellence came shortly after it won the "Most Customer-Friendly Transport" award, presented by Singapore's Land Transport Authority.
- CNA/so
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