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Windows Vista's impact will be tremendous: Microsoft
By Susan Ferroa, channelnewsasia.com | Posted: 23 February 2007 2119 hrs

 
 
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Help is only a click away with Vista's in-built support tools

Just weeks into the much-awaited launch of Window's Vista and already the buzz is about the next version of the Microsoft Windows operating system.

The word out from Redmond is "we're working on it" but as Windows Client Director, Kevin Kutz also said in the same statement, "the launch of Windows Vista was an incredibly exciting moment... and the company is focused on the value Windows Vista will bring to people today."

Just how many people see the Vista value can't be calculated yet as no one wants to let on about the number crunching on just how many copies have been snapped up online and off retail shelves.

Still, Microsoft is confident. "We believe that Windows Vista's impact will be tremendous with up to 200 million people using it in the first 2 years of its launch around the world" says Kenneth Lundin, General Manager of Windows Client Group for Microsoft Asia Pacific.

Before anyone forgets, Windows Vista was hailed as "the most significant product launch in Microsoft Corporation's history" by the computing giant.

As Lundin also points out "with more than 1 billion user sessions and over 5 million beta downloads built into the product development process we've been able to create and deliver a product that truly meets and exceeds the needs of consumers at large."

Still, there are some who've confided that the new operating system is nothing more than a new but strangely familiar-looking pretty face to Microsoft with widgets that are just
Windows dressings.
Those who use it however, say you have to look deeper. The beauty is in the experience.

Much was invested in making the system user friendly and pro-active, so even in trouble-shooting, the experience should see less stressing out on what isn't working and why, because most problems were fixed during the Beta runs and the questions that need answers will be found built into the system's Help and Support found at the Start menu.

There are tools such as the Support Diagnostic Tool which allows users to not only run diagnostics on their computers but to also upload the results to an online Support Engineer who could help resolve the problem.

Manish Sinha who heads Microsoft's Customer Service and Support for Asia Pacific and India also lists Easy Assist which is a remote assistance tool, Windows Recovery Environment - dubbed the most powerful set of support tools ever shipped with a consumer OS and Network Diagnostics, as useful tools.

The new Windows OS also opens up another area consumers love - - a range of next-generation hardware, software and services.

In the near future you could be checking email without having to power-up your computer and accessing "walk-up computing" as HP has coined it,where more than one user can interact through an all-in-one, touch-screen desktop computer already being rolled out by the PC developer.

Microsoft remains very sure that the OS will leave consumers really saying "Wow", the same way its promotional campaigns have.

Running across Singapore island for a whole month is Microsoft's 'LOVE' train, marking the launch (L) of Windows' 2007 Office system (O), Vista (V)and Exchange Server 2007 (E). The subway train made its appearance on Valentine's Day no less, dressed in the new colours of Microsoft.

Other events to "wow" consumers and generate awareness have been the "Look Up and Smile" campaign across Australia with pictures taken from a roving satellite to reflect Windows Vista's digital imaging capabilities and colourful, photo opportunity events in India from a Bollywood party in Mumbai to an extravaganza against the iconic Taj Mahal.

While consumers are just getting a taste of Vista, the corporate world already has a stream of converted users to the OS and its accompanying updates.

Microsoft's Kenneth Lundin reveals, "we've tested these products with up to 140 Technology Adoption Program (TAP) enterprise customers in the region and up to 500 customers globally. Early adopter customers and partners agree, this combined offering of Windows Vista, 2007 Office system and Exchange Server 2007 will establish a new paradigm in customer ease of use, and will create software-enabled business opportunities for the industry for years to come."

Leading communication systems, applications and services firm Avaya for instance has taken advantage of the open standards to embedded its communication applications into the Microsoft desktop environment and applications including, Office Communicator, web, outlook and document sharing tools.

The end result is that it empowers the desktop user, says Robbie Kruger, Avaya's Chief Technology Officer for Asia Pacific.

He also goes as far to say that "Vista is set to create new in-roads for desktop users via the visual and interactive experience."

Those who are still sceptical or just not sure of the experience in store for consumers, will have to watch this space for the test-run of Vista and Office 2007... soon.



 

 



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