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East Asia

Cathay Pacific cancels 22 more flights amid A350 engine issues

Hong Kong's flag carrier says its Airbus A350 fleet is expected to fully resume operations by Sep 7.

Cathay Pacific cancels 22 more flights amid A350 engine issues
Cathay Pacific aircraft are seen parked at Hong Kong International Airport in Hong Kong on Aug 10, 2024. (Photo: REUTERS/Tyrone Siu)

SINGAPORE: Cathay Pacific on Wednesday (Sep 4) cancelled 22 more flights amid ongoing issues with its A350 engines.

The cancelled flights are between Sep 5 and Sep 7, including four between Singapore and Hong Kong.

On Monday, the airline said it had started inspecting all its Airbus A350 jets after the in-flight failure of an engine component.

The 22 cancelled flights are: 

Sep 5

  • Hong Kong to Taipei: CX 400
  • Hong Kong to Taipei: CX 494
  • Taipei to Hong Kong: CX 443
  • Taipei to Hong Kong: CX 495
  • Hong Kong to Singapore: CX 691
  • Singapore to Hong Kong: CX 690
  • Hong Kong to Bangkok: CX 751
  • Bangkok to Hong Kong: CX 708

Sep 6

  • Hong Kong to Shanghai (Pudong): CX 368
  • Shanghai (Pudong) to Hong Kong: CX 367
  • Hong Kong to Taipei: CX 400
  • Hong Kong to Taipei: CX 494
  • Taipei to Hong Kong: CX 443
  • Taipei to Hong Kong: CX 495
  • Hong Kong to Singapore: CX 691
  • Singapore to Hong Kong: CX 690

Sep 7

  • Hong Kong to Bangkok: CX 751
  • Bangkok to Hong Kong: CX 708
  • Hong Kong to Kaohsiung: CX 432
  • Kaohsiung to Hong Kong: CX 431
  • Hong Kong to Taipei: CX 494
  • Taipei to Hong Kong: CX 495

In total, the airline has cancelled 90 flights between Sep 2 and Sep 7. 

Other than one long-haul flight on Monday, all cancelled flights are for regional destinations, the airline said.

Cathay Pacific apologised for the inconvenience and expects to fully resume operations by Sep 7.

"All affected customers have been informed and provided with alternative travel options on Cathay Pacific and other airlines as appropriate," said the airline.

It added that its maintenance on its Airbus A350 planes "continues to progress well".

Of the 15 aircraft identified with engine fuel lines that require replacement, six have already undergone successful repairs and are cleared to operate.

The remaining nine aircraft will be repaired and are expected to resume operations by Sep 7.

Cathay Pacific chief operations and service delivery officer Alex McGowan said: “This was a significant situation for Cathay to manage as the engine component failure was the first of its type to occur on any A350 aircraft anywhere in the world.

"Completing thorough inspection and maintenance for all A350 aircraft within such a short timeframe has been challenging ... I would also like to extend my apology to customers whose travel plans were affected by this incident. At Cathay, the safety of our customers and our people guides every decision we make."

Hong Kong's flag carrier had cancelled dozens of flights on Tuesday and Wednesday, including some flights between Singapore and Hong Kong.

Following the engine part failure, Cathay Pacific immediately brought the issue up to its aircraft and engine manufacturers as well as its regulators. 

The fleet-wide inspection was a precautionary measure that was taken immediately after the incident.

Rolls-Royce confirmed on Tuesday that it manufactures the Trent XWB-97 engines that power the A350 planes.

In response to CNA's queries on Tuesday, Singapore Airlines (SIA) said it is in contact with Airbus and Rolls-Royce on the ongoing issue with the Trent XWB engines. 

"As a precautionary measure, SIA is inspecting the Rolls-Royce Trent XWB-84 engines that power our Airbus A350-900 fleet," an SIA spokesperson said.

"There is currently no impact on SIA flights operated with our Airbus A350-900 aircraft," the spokesperson added.

Source: Reuters/CNA/rc(mi)

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