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Heart of the Matter

Heart of the Matter - S2: Changes in WhatsApp terms and conditions: Cutting through the confusion

Heart of the Matter
14 Jan 2021 05:15PM
26 mins

Singapore has been abuzz this week over updates to WhatsApp’s data policy with scores of users turning to alternatives like Telegram and Signal. What’s behind this change, how is it different from previous rounds and what does giving consent really mean in the broader Big Tech world? In this week’s episode, Lin Suling gets answers from Natalie Pang, Senior Lecturer at the NUS Department of Communications and New Media, and Rajesh Sreenivasan, Head of Technology, Media and Telecommunications at Rajah and Tann.

Heart of the Matter - S2: COVID-19 vaccinations for kids aged 5 to 11: Unpacking the data, parental fears and social pressures

Singapore has already placed orders for paediatric vaccines, trials are planned for at KK Hospital and the multi-ministry task force will announce its decision soon. Yet, among some parents there seems to be a niggling fear despite clinical trials showing good outcomes for children aged five to 11.
Lin Suling sits down with Dr Lim Yang Chern, Paediatrician at Thomson Paediatric Centre,…

18/11/2021 40 mins

Heart of the Matter - S2: Guilty purchases and packaging waste in huge Singles’ Day online sales

The rise of e-commerce has been nothing short of spectacular on the back of a pandemic. Yet, as the biggest climate conference COP26 takes place in Glasgow, how do staggering online shopping figures sit with a growing consciousness over sustainability, packaging waste and unnecessary consumption? What does a sustainable Singles’ Day look like if not lower sales or fewer advertisements to…

11/11/2021 23 mins

Heart of the Matter - S2: Protecting food deliverers and other gig workers: Grab Singapore's managing director answers the hard questions

Their numbers are not small and they take us where we want to go and deliver us food and groceries. As more turn to gig work amidst a pandemic, can platform companies treat them like employees with CPF top ups and insurance? But what impact would that have on bottom lines and will consumers pay higher prices? Lin Suling unpacks the complex topic of…

05/11/2021 29 mins

Heart of the Matter - S2: The great wave of worker unhappiness – why are we still languishing?

Is 2021 the year when employees take back control over work amid predictions of a great resignation wave, not to mention complaints of bad bosses, long working hours and unfair demands? Are our expectations as workers unrealistic? How much responsibility should managers shoulder and what does a good balance look like? Lin Suling checks back with Adrian Tan, strategist at the Institute for…

28/10/2021 31 mins

Heart of the Matter - S2: Travel hesitancy – is planning an overseas holiday just too stressful?

Is the launch of more Vaccinated Travel Lanes (VTL) a turning point for travel and an end to restrictive quarantines? CNA’s Lin Suling speaks to sociologist at the Singapore University of Social Sciences Omer Ali Saifudeen, Expedia Asia-Pacific Head of Communications Lavinia Rajaram and business journalist Raini Hamdi to find out how safe VTLs are amid smaller planes and crowded airports, how…

21/10/2021 31 mins