CNA938 Rewind - Mind Your Money - From franchise owner to global CEO: Why trust still drives business across Asia amid the AI boom
AI is making it easier for businesses to identify customers, make connections and reach new markets. But for SMEs looking to grow across Asia, technology is only part of the equation. Cheryl Goh speaks with Mary Kennedy Thompson, CEO of BNI to look at where AI is delivering value, what is holding smaller businesses back from adopting it, and why trust and relationships still matter when turning connections into opportunities.