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Heart of the Matter

Heart of the Matter - S2: Guilty purchases and packaging waste in huge Singles’ Day online sales

Heart of the Matter
11 Nov 2021 05:47PM
23 mins

The rise of e-commerce has been nothing short of spectacular on the back of a pandemic. Yet, as the biggest climate conference COP26 takes place in Glasgow, how do staggering online shopping figures sit with a growing consciousness over sustainability, packaging waste and unnecessary consumption? What does a sustainable Singles’ Day look like if not lower sales or fewer advertisements to attract shoppers? Lin Suling finds out from Lazada Group’s Chief Business Officer James Chang and Sharon Ng, Professor and Head of the Marketing Division at NTU Nanyang Business School.

Heart of the Matter - S2: Spamming employers with generic CVs, not negotiating salary – everything you’re doing wrong on the job hunt

Do you spam resumes or tailor each one? Should you negotiate your salary? Do having contacts help? Even as the economy finds its footing amid the pandemic, the job market remains tough for fresh grads. How can first-time jobseekers increase their chances of landing their dream job? Lin Suling and guest co-host, Nicholas Sim, get tips, tricks, dos and don’ts from regular CNA commentary contributor Adrian Tan and NUS graduate Cheryl Sin. This episode is part of a four-part Heart Of The Matter special covering topics close to the heart of youths.

13/01/2022 40 mins

Heart of the Matter - S2: COVID-19 vaccinations for kids aged 5 to 11: Unpacking the data, parental fears and social pressures

Singapore has already placed orders for paediatric vaccines, trials are planned for at KK Hospital and the multi-ministry task force will announce its decision soon. Yet, among some parents there seems to be a niggling fear despite clinical trials showing good outcomes for children aged five to 11.
Lin Suling sits down with Dr Lim Yang Chern, Paediatrician at Thomson Paediatric Centre, Ashley St John, Associate Professor at Duke-NUS Medical School, and Cherie Tseng, Chief Operations Officer at a local fintech company and mother of three kids aged four to 11 to find out what the data shows about side effects, if dosing amounts are safe and why parents don’t hesitate in getting themselves vaccinated but seem to wring hands when it comes to younger children.

18/11/2021 40 mins

Heart of the Matter - S2: Guilty purchases and packaging waste in huge Singles’ Day online sales

The rise of e-commerce has been nothing short of spectacular on the back of a pandemic. Yet, as the biggest climate conference COP26 takes place in Glasgow, how do staggering online shopping figures sit with a growing consciousness over sustainability, packaging waste and unnecessary consumption? What does a sustainable Singles’ Day look like if not lower sales or fewer advertisements to attract shoppers? Lin Suling finds out from Lazada Group’s Chief Business Officer James Chang and Sharon Ng, Professor and Head of the Marketing Division at NTU Nanyang Business School.

11/11/2021 23 mins

Heart of the Matter - S2: Protecting food deliverers and other gig workers: Grab Singapore's managing director answers the hard questions

Their numbers are not small and they take us where we want to go and deliver us food and groceries. As more turn to gig work amidst a pandemic, can platform companies treat them like employees with CPF top ups and insurance? But what impact would that have on bottom lines and will consumers pay higher prices? Lin Suling unpacks the complex topic of compensating flexible work with Managing Director of Grab Singapore Yee Wee Tang.

05/11/2021 29 mins

Heart of the Matter - S2: The great wave of worker unhappiness – why are we still languishing?

Is 2021 the year when employees take back control over work amid predictions of a great resignation wave, not to mention complaints of bad bosses, long working hours and unfair demands? Are our expectations as workers unrealistic? How much responsibility should managers shoulder and what does a good balance look like? Lin Suling checks back with Adrian Tan, strategist at the Institute for Human Resource Professionals, and Leong Chee Tung, co-founder of EngageRocket one year and many work-from-home months later.

28/10/2021 31 mins