For most of us, hospitals can be clinical, intimidating and old-fashioned. But not the expanded, refurbished Raffles Hospital.
Operating since 2001, the hospital started to face space constraints in 2010.
“In order to continue our growth, we looked for more space to serve our growing number of patients,” said Dr Loo Choon Yong, executive chairman of Raffles Medical Group. “We also wanted to invest in new technologies to serve our local and foreign patients more comprehensively, as well as to have a purpose-built ward to serve public patients, under the Emergency Care Collaboration with the Ministry of Health.”
Construction work for the expansion began in 2015 and in January 2018, the 22-storey Raffles Specialist Centre started operations.
“The new capacity of Raffles Hospital and Raffles Specialist Centre will also enable us to better serve patients with Integrated Shield plans, under all the different insurers as well as those under our RafflesShield. In addition, Raffles Hospital is now able to dedicate a full ward of 63 beds to the service of public subsidised patients,” said Dr Loo.
The hospital and specialist centre are interconnected and located at North Bridge Road, next to Bugis MRT Station. As a green healthcare facility, Raffles Specialist Centre was awarded the Platinum Green Mark (Healthcare) by the Building and Construction Authority in 2017.
HEALTHCARE SERVICES UNDER ONE ROOF
So, what can you expect at the new Raffles Specialist Centre?
For starters, it is home to 16 specialist outpatient clinics, including the Breast Centre, Cancer Centre, Children Centre, Heart Centre and Urology Centre.
Here, more than 100 multi-disciplinary specialists work together to cater to patients’ specific healthcare needs. Patients and caregivers do not have to shuttle from one hospital to another if medical care for different issues is required. Case notes and medical records can be retrieved electronically by doctors across departments. The specialists work as a team, leveraging individual strengths, to provide patients with holistic care. You can be assured of medical services that are integrated, peer-reviewed and medically audited.
At each specialist outpatient clinic, patients can consult a doctor, get treatment, collect medication and make appointments – all within the same centre. This way, your healthcare experience becomes an effortless and seamless one.
And for anyone who has experienced being sent all over a hospital just to get different scans done, you will appreciate how the new Raffles Specialist Centre has consolidated all radiological services on Level 11. The result? A bigger and more comfortable waiting area. Plus, you can get all related tests and scans done at the same place.
For those who need to be warded, there is a variety of fully air-conditioned inpatient rooms. If you prefer greater privacy, you can opt for a deluxe suite, a junior suite or a presidential suite.
If you require rehabilitative care, Raffles Hospital has a modern gym that boasts an uplifting sun-lit ambience and a bird’s eye view of the surrounding city area. You’re also never alone on your journey to full recovery – a team of physiotherapists and occupational therapists will guide and support you all the way.
And don’t underestimate the importance of fresh air in a hospital environment. Young patients can enjoy the outdoor play area on Level 8.
MEETING INTERNATIONAL STANDARDS
Since 2008, Raffles Hospital has been accredited by the Joint Commission International. Also, as the first Asian member of the Mayo Clinic Care Network, Raffles Medical Group gets to collaborate and share resources with organisations across the world that hold a common commitment to improve the delivery of health care in their communities. Doctors at Raffles Medical Group, including those at Raffles Hospital, can access Mayo Clinic’s latest expertise, technology, tools, products and services to complement and augment their own; and in doing so, enhance the care they provide to patients, particularly those with complex medical conditions.
Last year, it also became the first private hospital in Singapore to be accredited and certified as a trauma hospital by the National Trauma Committee. This means that it has been assessed to meet national standards to manage trauma patients both locally and from the region. Its 24-hour Accident and Emergency Department is able to handle medical emergencies at any time as well as activate a multi-disciplinary trauma team to manage acute or emergency health issues.
In the pipeline for Raffles Hospital and Raffles Specialist Centre is the addition of radiotherapy services, robotic surgery and hybrid operating theatres to better serve its patients.
Visit rafflesspecialists.com for more information.