Isetan Mitsukoshi CEO sees long road to recovery as COVID-19 hits retail supply chains | Video

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Isetan Mitsukoshi CEO sees long road to recovery as COVID-19 hits retail supply chains | Video

(Updated: )

Japan’s largest department store operator Isetan Mitsukoshi saw sales plunge 78 per cent in April as it shut down all its stores due to the COVID-19 outbreak. CEO Toshihiko Sugie speaks to CNA's Michiyo Ishida about how the retail giant plans to survive the new normal.

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