SINGAPORE: Singapore Airlines (SIA) is "closely monitoring" the situation in Bali after Indonesian authorities raised the alert status of Mount Agung to the highest level, meaning a volcanic eruption could be imminent.
The airline said in a Facebook post on Saturday (Sep 23) that all SIA flights to and from Bali's Ngurah Rai International Airport in Denpasar are operating as scheduled for now.
It added that customers travelling to Bali between Sep 23 and Oct 2 with tickets issued on or before Sep 22 may contact an SIA ticket office, if they would like to rebook or request for a refund.
SIA also advised customers to update their contact details to receive updates on their flights, and to check its website regularly for updates.
Singapore's Ministry of Foreign Affairs had advised Singaporeans to avoid travelling to Mount Agung and the area around it, given the possibility of a volcanic eruption.
Thousands of residents have been evacuated from villages near the volcano, which is a popular tourist spot.
In a Facebook post on Sunday, low-cost airline Scoot said that all of its flights to and from Denpasar in Bali were operating as scheduled but that it was "closely monitoring" the situation.
Passengers holding confirmed tickets purchased on or before Sep 22 for travel from Sep 24 to Oct 2 can contact Scoot's call centre to rebook at a later date with change fees waived, subject to availability and fare difference, the airline added.