Customers advised to bring NRIC to enter shopping malls, supermarkets: Enterprise Singapore

Customers advised to bring NRIC to enter shopping malls, supermarkets: Enterprise Singapore

NTUC FairPrice
Customers line up to pay for their groceries at NTUC FairPrice in Hougang 1 shopping centre, Apr 22, 2020. 

SINGAPORE: Customers visiting shopping malls and supermarkets are advised to bring along their identification cards for entry, Enterprise Singapore said on Thursday (Apr 30).

In response to queries from CNA, the agency said many malls and supermarkets have already implemented temperature screening and contact tracing, and that the rest will do the same "in the next few days".

According to a Telegram and WhatsApp message sent out by the Government on Thursday morning, those intending to visit supermarkets, shopping malls or wet markets should bring their NRIC or other official photo identification with a barcode for scanning, such as a driving licence.

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The message added that the collection of particulars is for contact tracing purposes.

Singapore's biggest supermarket chain NTUC FairPrice told CNA that it started conducting contact tracing at some of its stores on Monday, and will implement this at all outlets by the end of this week.

At NEX shopping mall on Thursday evening, shoppers could be seen providing their identification cards for scanning before they were granted entry.

Customers who wanted to enter the FairPrice Xtra outlet located in the shopping centre were then asked for their identification cards again before they were permitted to shop there. 

NEX shopping centre scan NRIC
Shoppers provide their identification cards for contact tracing purposes at NEX shopping mall, Apr 30, 2020. 

A Sheng Siong spokesperson told CNA that all of its stores are currently using SafeEntry, a Government-developed system for scanning identification cards. 

"We encourage our customers to bring along their NRIC for scanning to facilitate the registration process. Customers can also present other forms of photo ID such as driving license, PAssion Card, Senior Citizen Card, Merdeka Generation Card and Pioneer Generation Card for scanning," the spokesperson added. 

NEX NTUC FairPrice Xtra scan NRIC
An NTUC FairPrice staff member scans a patron's identification card at NEX shopping centre, Apr 30, 2020. 

A sign outside a Cold Storage outlet in Great World shopping mall on Thursday asked patrons to provide their identification card number, full name and mobile number via an online form that is accessible by scanning a QR code. 

The notice said that registration was mandatory and that the information provided will be kept "strictly confidential". 

CS Fresh Cold Storage contact tracing NRIC QR code
A sign outside a Cold Storage outlet in Great World shopping mall displays a QR code for shoppers to provide their personal details. 

In response to CNA's queries, a spokesperson for Dairy Farm Group - which operates chains including Cold Storage, Giant and Market Place - said that customers entering Cold Storage have had to use the SafeEntry digital check-in system and present an official photo ID for verification as of Apr 27.

"This measure is also currently being implemented across Market Place, Jasons, Jasons Deli and Giant Hypermart Tampines and will be progressively rolled out islandwide by the first week of May," said the spokesperson.

SafeEntry and photo ID verification have been introduced to support contact tracing, she said, and data is stored by the Government.

"Contact tracing via QR code and barcode scanning is handled by SafeEntry, a national digital check-in system developed by the Government Technology Agency," she said.

"Data is stored by the Singapore Government, Dairy Farm Group does not store any personal information."

The measure is not intended to limit entry to only one customer per household, added the spokesperson.

CNA has sought clarification from Enterprise Singapore on whether the scanning of identification cards will be made mandatory. The Ministry of Trade and Industry previously announced that temperature screening will be conducted at all supermarkets and shopping malls from Apr 22.

Popular malls and supermarkets will also be required to implement contact tracing.

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Singapore is now in a "circuit breaker" period to stem the spread of COVID-19. The period was at first scheduled to end on May 4 but will now last until Jun 1.

People have been urged to not leave their homes except to buy food and groceries or to exercise alone in the neighbourhood.

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Source: CNA/zl(cy)

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