SINGAPORE: A train fault on the Downtown Line (DTL) caused travel delays on train services from Bukit Panjang to Expo stations for about 40 minutes during the morning rush hour on Thursday (Dec 21).
SBS Transit said on its official Twitter account at around 7.50am that train service on the line was delayed from Downtown station towards Expo station, and that commuters should add 10 minutes to their travel time.
It said at around 8am that full service had resumed.
The delays were said to be caused by a defective train at Downtown station that had to be pushed out of the DTL, resulting in train service disruption from Bugis to Bendemeer stations, according to SBS Transit's senior vice president for corporate communications Tammy Tan.
A Channel NewsAsia reader who did not want to be named said he boarded the train at Bukit Panjang MRT station at around 7am, but the train did not move off and an announcement was made 10 minutes later telling commuters to alight.
Commuters were told that bridging bus services were available.
Photos showed a packed scene on the Bukit Panjang MRT platform.
Twitter user Jessie Chaw posted that she was told to get off the train at Bugis, but said that there were no free bus services available for passengers.
Delays were also reported by Twitter user Mohammad Taufik, who said that the train towards Bukit Panjang at Kaki Bukit had not been moving "for more than 5 minutes".
"Expect delay," he added.
Ms Tan apologised for the inconvenience caused by the delays.
"We apologise to affected commuters for the inconvenience caused. Meanwhile, we are investigating the cause of the train fault," she added.