Elderly help drive tech adoption in Singapore: IDA survey

Elderly help drive tech adoption in Singapore: IDA survey

There was a significant increase of 14 and 11 percentage points in computer usage by citizens aged 50 to 59 and 60 and above, respectively, according to IDA.

SINGAPORE: More Singaporeans are using computers, and this is particularly so among senior citizens, according to the Infocomm Development Authority of Singapore's (IDA) latest Annual Survey on Infocomm Usage in Households for last year.

Released on Thursday (Nov 26), the press release detailing the survey results said that between 2012 and 2014, there was a rise of 14 and 11 percentage points in computer usage among those 50 to 59, and 60 and above, respectively. This brought the total percentage to 63 per cent for the first age group, and 27 per cent for the second, it said.

At the same time, Internet usage rate among these two demographics rose to 75 per cent and 31 per cent, respectively, in 2014. This is an increase of 24 and 15 percentage points from 2012, respectively, said the IDA.

elderly internet use 1
elderly internet use 2

"We are encouraged to see residents become more tech-savvy and connected, particularly the silver generation. This is useful to help the industry explore new opportunities to serve our citizens better and help build Singapore into a smart nation," said IDA Executive Deputy Chairman Steve Leonard in the release.

The annual survey has been conducted for more than 20 years, with the aim of assessing the extent of infocomm adoption in Singapore resident households and residents. About 3,500 households and 3,500 residents were surveyed in person for the latest survey, the agency said.


The IDA survey also found that household Internet and broadband access continued to rise last year, with the use of Internet-enabled mobile phones.

household internet

In 2014, home Internet and broadband access rates rose to 88 per cent and 87.5 per cent, respectively. For households with school-going children, the percentages are even higher at 98 per cent and 97 per cent respectively, the press release said.

As for fibre broadband adoption, 62 per cent of resident households used fibre broadband last year, up from 25 per cent in 2012 - in line with the nation's Next-Generation Nationwide Broadband Network (NGNBN) initiative. More are also using wireless broadband, with 56 per cent in 2014 using it from the 38 per cent two years before, it said.


Singaporeans are also preferring to go online to do their shopping, with many of these mainly in the 15 to 49 age group. Credit card payment was the most common among those 25 and above, the survey showed.

The majority of online shoppers spent at least S$100 on their purchases, with the most popular being apparel, travel products and tickets for entertainment events, it added.

The survey also showed the top three Internet activities among Singapore residents were related to communication, leisure activities and getting information.

Source: CNA/kk