SINGAPORE: A man died after falling from a height at Ngee Ann City on Sunday afternoon (Jul 14), leaving bloodstains in front of a store on the Basement 2 level.
Police said they were alerted to the case of unnatural death at 391 Orchard Road at about 2pm, where a 35-year-old man was found lying motionless.
"He was unconscious when conveyed to Tan Tock Seng Hospital (TTSH) and subsequently succumbed to his injuries," said the police.
Police investigations are ongoing.
The Singapore Civil Defence Force (SCDF) also said it was alerted to the incident at about 2pm, where a person was taken to TTSH.
Action City employee Insyirah Jamal told CNA that she was serving two customers at the counter when the incident occurred.
The 20-year-old said she heard a noise and saw something flash past her, but did not realise what was happening until she saw the man land on the floor directly next to the customers.
"The (man's) hair actually grazed past one of them (the customers)," said Ms Insyirah, who added that the man fell "sideways, head first".
A witness said in a tweet that he heard someone screaming when the incident occurred, describing it as a "gory accident".
Police cordoned off the scene at the Basement 2 level, as well as an area on the third level of the building.
The mall's security personnel were alerted to the incident and responded "within minutes", a spokesperson for Ngee Ann City said in a statement on Monday.
"We cordoned off the area for the public’s safety and rendered first aid with the help of two members of the public to the injured person until the police and SCDF personnel arrived," he said.
Ngee Ann City is providing assistance to affected staff and businesses if needed, said the spokesperson.
"The safety and security of all our staff and customers are our top priority and we will review our security and safety protocols," he added.
Additional reporting by Gwyneth Teo.