SINGAPORE: There was no train service for at least 45 minutes on parts of the Bukit Panjang LRT due to a train fault on Thursday (Jan 18).
Operator SMRT said the affected stretch was between Choa Chu Kang and Phoenix stations. Train service on the Bukit Panjang loop was unaffected.
SMRT said in a Facebook post at 4.10pm that their engineering staff were attending to the fault.
Free bus and bridging bus services were activated.
Ms Wong Chooi Yoke, 38, told Channel NewsAsia that when she reached Jelapang station at 3.30pm, there was a train at the platform. But the train did not move, and after 15 minutes of waiting, she decided to exit the station and take a bus instead.
"There was no announcement. I had to call them using the ticket intercom ... No free shuttle bus was arranged at the time when I left," Ms Wong added.
In a subsequent tweet sent out at 4.54pm, SMRT said that the fault was cleared and "normal train services" across the Bukit Panjang LRT were being restored.
Free regular bus services and bridging bus services were made available until 5pm, SMRT added.