SINGAPORE: NTUC FairPrice has issued a recall for Golden Chef Sea Asparagus, a house brand, due to "discolouration" on the surface of the cans.
In an email to Channel NewsAsia on Wednesday (Jan 30), the supermarket chain said that it initiated a product withdrawal of the 425g cans of Golden Chef Sea Asparagus "as a precautionary measure".
"All products have been removed from the shelves while we conduct further investigation to ensure strict food safety and quality standards are met," said a spokesperson.
Earlier, in its replies to customers' queries on Facebook and online, the supermarket chain said that "minor imperfections" were discovered on the cans.
Customers who have purchased the product with the expiry date of Dec 28, 2020 may return it to the same store for a full refund by Feb 28.
"For any cases of defective products purchased, we have a structured process in place where customers may return said product to the same store with their receipt for a full refund," it said.
In this instance, "as a gesture of goodwill", proof of receipt is not needed.
The supermarket had earlier said that customers seeking a refund would need to show proof of receipt.
"We apologise for any inconvenience caused," said the spokesperson.