SINGAPORE: In a move towards a more gracious society, priority queues will be implemented at the platform screen doors and passenger lifts of all MRT stations.
The queues will cater to commuters most in need, such as the disabled, elderly, pregnant and parents with strollers, the Land Transport Authority (LTA) said on Thursday (Mar 31).
The priority queues will complement the current queue lines provided for commuters to wait to let passengers alight from trains before entering.
Priority queue stickers will be first implemented at six MRT stations – Novena (North-South Line), Outram Park (East-West Line and North East Line), Chinatown (North East Line), Sengkang (North East Line) and Kent Ridge (Circle Line). The stations were chosen for their close proximity to hospitals and high usage by seniors, LTA said.
At these six stations, stickers have been placed at the platform screen doors corresponding to the wheelchair parking space allocated in the train car. They are also generally closer to the lifts and away from the escalators where traffic is the heaviest.
A survey will be conducted over two months to gather public feedback. Based on the feedback received, the design of the priority queues may be modified before a tender is called to roll out the markings at all MRT and LRT stations, LTA said.
LTA Chief Executive Chew Men Leong said: “We hope to see more commuters graciously giving way to those in need so that we work together to encourage good travel etiquette and a better ride for everyone. I hope this extends to all trains and buses, beyond the Priority Queue zones.”
The programme builds on an earlier initiative by SMRT which had introduced priority queuing at station lifts entrances at its MRT stations in 2014.