Voice-activated chatbot helps MOE handle 30% of hotline queries | Video

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Voice-activated chatbot helps MOE handle 30% of hotline queries | Video

(Updated: )

GovTech’s voice-activated chatbot has helped the Ministry of Education handle 30 per cent of its hotline queries. This virtual assistant provides a glimpse of Singapore’s future in technology as GovTech looks into rolling the chatbot out to more agencies. Chery Lin reports.

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