SEOUL: Samsung Electronics has recalled all of its newest Galaxy Note 7 phablets sold, less than a week after reports emerged that some devices exploded while being charged, Reuters reported on Thursday (Sep 1).
This came after earlier reports stating that the phone would be recalled. Reuters also reported Samsung as saying that 35 cases of Galaxy Note 7 battery cell problems were found.
Earlier on Thursday, a report on Yonhap News Agency quoted an unnamed Samsung official who added that the cause of the explosions has been linked to the battery of the device.
The source was quoted to be saying Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest.
Reuters reported earlier Thursday that exploding batteries had forced Samsung to delay shipments of Galaxy Note 7 smartphones, knocking US$7 billion off the global smartphone leader's market value.
Investors drove the stock to two-week lows after Samsung told Reuters late on Wednesday the shipments had been delayed for quality control testing, and that shipments to South Korea's top three mobile carriers had been halted.
Faults with the new premium flagship device could deal a major blow to the South Korean giant, which was counting on the Galaxy Note 7 to maintain its strong mobile earnings momentum against Apple's new iPhones expected to be unveiled next week.