Automated services at Changi Airport’s T4 improve efficiency, but not all airlines on board | Video

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Automated services at Changi Airport’s T4 improve efficiency, but not all airlines on board | Video

(Updated: )

Only about half of the airlines that fly out of Terminal 4 offer automated services, even as companies like Cathay Pacific claim they improve operational and cost efficiency. Gwyneth Teo reports. 

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