‘We’re not perfect’: Scoot seeks to regain customer confidence after recent major flight disruptions | Video

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‘We’re not perfect’: Scoot seeks to regain customer confidence after recent major flight disruptions | Video

(Updated: )

Low-cost carrier Scoot is aware of its shortcomings and is working to improve its customer service and recovery standards in light of recent flight delays and disruptions that have affected passengers, said its CEO Lee Lik Hsin.

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