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AVA investigates pet boarding service Platinium Dogs Club for alleged mistreatment

AVA investigates pet boarding service Platinium Dogs Club for alleged mistreatment

The Platinium Dogs Club website promises that pets left in their care would be "treated like royalty". (Image: Screenshot from the Platinium Dogs Club website)

SINGAPORE: The Agri-Food and Veterinary Authority of Singapore (AVA) is investigating reports of alleged mistreatment of animals by a pet boarding service.

Authorities raided the premises of Platinium Dogs Club as part of the investigation on Saturday (Dec 29) following several complaints that animals were ill-treated under its care.

AVA found 18 dogs and a rabbit​​​​​​​ during inspections of the pet boarding service. 

The authority has taken temporary custody of the animals until their owners return.

"We have been contacting owners of the dogs to claim their pets, and some of the dogs have been reunited with their owners," said AVA.

“AVA safeguards animal welfare and will not hesitate to take enforcement action against offenders," the authority said in a statement.

Platinium Dogs Club, based at 7 Galistan Avenue in Bukit Panjang, advertises services such as pet transport, day care and grooming.

The pet boarding service’s website says it has “more than 20 years of experience” in dog handling, and that its facilities are “fully air-conditioned daily”, “large and spacious” and “cage free”.

It also promised to “provide special dietary menus for your little ones” and to attend to pets in need of medical care. Perks such as “free stays, excursions and free dog apparel” were also advertised for regulars.

Under the Animal and Birds Act, offenders who failed in their duty of care towards the animals in the course of conducting an animal-related business may face up to a maximum fine of $40,000 and/or jail term of 2 years, if convicted.

Source: CNA/ga(mn)


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