All commemorative note sets should come with a folder

The specially designed folders for the SG50 commemorative notes make the pack more meaningful and complete (“New folders to correct misspelling in SG50 commemorative pack”; Aug 22).

The first time I went to POSB Bank at Hougang Mall to exchange notes, at around noon, the folders had run out and I was advised to come in the morning. When I went again recently, before the bank opened for business, there was already a long queue, and I was told that only the first 60 people in the queue would have a chance to get the folders.

I went back without exchanging notes, as the new notes would not come with folders. Why not make more folders available, given the demand? Why inconvenience people queueing up, only to tell them later that the folders have run out?

The issuance of the commemorative notes is a happy occasion in which every Singapore citizen can take part and celebrate.

The authorities should make it convenient for them to exchange notes — with the folder.