I have come to the conclusion that there are some fundamental and deep-seated problems in Hong Kong society.
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Some people donate blood, some people donate money, we donated organs. It’s a little bit more complicated, but it’s the same.
It’s very hard to tell someone, 'Oh that’s the weather' and then hang up on them. We also have a lot of weird calls, they ask us if we can make it stop raining or make it rain, things like that.
Many players in the bubble tea market see the business as a fad, that the stores will only last five to 10 years. We are trying to change that perception by making our outlets more sustainable.
Growing rice is the actual work that we do, but growing the lives of the people is equally important because they walk hand in hand with us.
You can’t stay in this industry for long. When your beauty is gone, the money will be gone too. So, you just have to make it while you can.
