Better way needed to identify elderly at checkpoints
As a senior citizen, I recently went through a hassle at the Causeway on the Singapore side because the checkpoint scanner could not read the fading lines of my thumbprint.
It would be unbelievable if ageing Singaporeans have to be subjected to this in our own country whenever we make a day trip to Johor Baru.
It is not our fault that the lines on our thumbs have faded.
Is there no better way to identify our elderly arriving and departing from Singapore? What about eye-scanning machines? Could not one or two be installed at the checkpoints?
Granted, the thumbprint machines facilitate a faster clearance of the queues of travellers, and enhance security (“All travellers to S’pore to have thumbprints scanned at checkpoints”; April 19).
But is it necessary for immigration officials at the remaining counters to take a long time to clear every old Singaporean passport holder?
Many of us cannot even walk fast and upright.
I hope a better solution from the Immigration and Checkpoints Authority is forthcoming.
