Mobile data: Have a feature to auto-stop usage when limit is reached
The writer hopes to see some kind of setup to prevent customers from crossing the available data limit and being charged excessively. Photo: AP
I am puzzled as to why the telcos here are not able to provide a feature for subscribers to limit data usage for a mobile phone line.
This is particularly useful especially for a parent to limit a child’s mobile data usage in order not to incur extra charges if the data threshold is reached. Or to prevent the scenario of someone accidentally exceeding data usage without knowing, because the person is not so savvy with using smartphones yet.
The alert that comes when the limit is about to be reached or there is low balance of data is not enough of a safeguard. We need to be able to stop data usage without manual intervention.
We ought to have some kind of setup to prevent customers from crossing the available data limit and being charged excessively.
