Public service’s plan to use Workplace shows commitment to continued improvement

I refer to the report “All public servants to use workplace version of Facebook by next year” (Nov 11).

The move to use Workplace, the enterprise version of Facebook, as a communication platform for all 143,000 public servants from March is an excellent attempt to take cooperation across this group to a higher level.

The effort is indicative of the commitment in public service to continued improvement. The persistence to bring change, despite the failure in 2013 at using Cube — a similar platform but lacking in user-friendly features — should be applauded.

That Singapore’s public service is the first in the world to try Workplace shows that motivation to lead change.

I believe that the elements of Facebook’s success, if carefully studied and adopted to suit the needs of organisational communication to improve engagement and bring about breakthroughs, can be applied and leveraged for better results.