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Daily Cuts - The Art of Service transformation

Service transformation is about ensuring that organisations stay relevant to their consumers. But if the world is seeing unprecedented change and customers are also changing, it can be tricky for businesses to remain relevant. How can businesses stay relevant in our times? And what’s really changed and to what degree? Work It's Stanley Leong and Cheryl Goh spoke with Neeta Lachmandas-Sakellariou, Founder of ConsciousService - a consulting and training company focused on building service excellence in organisations, and the author of a new book titled ‘Stay Relevant to Stay Profitable’.

Resume Pause 32 min

Daily Cuts - Death of President Ebrahim Raisi: Is Iran vulnerable?

Iran’s state TV announced the deaths of President Ebrahim Raisi and Foreign Minister Hossein Amir Abdollahian following a helicopter crash in the country’s mountainous northwest. As Supreme Leader Ayatollah Ali Khamenei is left to lead the country on his own, Hairianto Diman and Susan Ng ask Dr Amin Saikal, Adjunct Senior Fellow at S. Rajaratnam School of International Studies, NTU if this moment of crisis leaves him in a vulnerable position.

Resume Pause 9 mins

Daily Cuts - Disunity in Israel’s cabinet may not end to the war in Gaza

Disagreements in Israel are sowing seeds of discord in Benjamin Netanyahu’s war cabinet, but analysts say the prime minister’s position remains secure and the war will go on as its military launches an offensive in Jabalia.  Hairianto Diman and Susan Ng analyse the latest developments from the war in Gaza with Dr Peter Layton, Visiting Fellow, Asia Institute, Griffith University.

Resume Pause 7 mins

Daily Cuts - Beyond Expeditions: Beyond Limits 7

Melanie Oliveiro speaks to Founders of Beyond Expeditions – Scott Tay and Kavita Kaur – about their upcoming charity expedition – Beyond Limits 7 – in Kyrgyzstan from 4-16 July. Find out what it takes to go on such an expedition and what you can expect from such a rugged journey.

Resume Pause 16 mins

Daily Cuts - Jason Gelchen

Melanie Oliveiro speaks with Jason Gelchen music producer and founder of Homeground Studios and No Saints Allowed. Gelchen will talk about how he’s been helping artists explore their potential and hone their creativity since 2016. He’ll describe how he’s worked with top Singaporean music acts like Jasmine Sokko, Gentle Bones, Nathan Hartono and Narelle. Armed with a passion for identifying talent and grooming the next generation of Singaporean artists, Gelchen will also discuss how he discovered singers like Rangga Jones and Josh Makazo.

Resume Pause 34 mins

Daily Cuts - 5-time Paralympic gold medalist Yip Pin Xiu

Singapore Today's Lance Alexander and Justine Moss speak with Para Swimmer and 5-time Paralympic gold medalist Yip Pin Xiu, about how training has been a lot more intense this year for the Paralympic games, compared with previous years.

Resume Pause 10 mins