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Daily Cuts - The Art of Service transformation

Daily Cuts

Service transformation is about ensuring that organisations stay relevant to their consumers. But if the world is seeing unprecedented change and customers are also changing, it can be tricky for businesses to remain relevant. How can businesses stay relevant in our times? And what’s really changed and to what degree? Work It's Stanley Leong and Cheryl Goh spoke with Neeta Lachmandas-Sakellariou, Founder of ConsciousService - a consulting and training company focused on building service excellence in organisations, and the author of a new book titled ‘Stay Relevant to Stay Profitable’.

Resume Pause 32 min
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Daily Cuts - Need for recreational spaces in Singapore

Singapore Today's Lance Alexander and Tay Soo Sien speak with Dr Woo Jun Jie, Senior Lecturer, Lee Kuan Yew School of Public Policy, National University of Singapore, about the need for recreational spaces in Singapore.

Resume Pause 12 mins
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Daily Cuts - Does upskilling lead to higher wages?

Singapore Today's Lance Alexander and Tay Soo Sien speak with Adrian Tan, Former HR entrepreneur-turned-marketing strategist who writes about the future of work on his website, adriantan.com.sg, about whether upskilling will necessarily lead to higher wages.

Resume Pause 10 mins
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Daily Cuts - The Music of Elaine

Melanie Oliveiro speaks with up-and-coming singer-songwriter Elaine a Chinese-Indonesian talent based in Singapore. Elaine will talk about her new single Matters of the Heart, an indie-pop track that addresses the complexities of modern romance. The 23-year-old will also discuss earlier singles and how she was discovered after gaining widespread online recognition for her song covers in various languages - amassing over 1.7 million likes on a single TikTok video alone. Elaine will also explain how her bicultural upbringing has influenced her musicality to create more genre-fluid sounds and topics.

Resume Pause 33 mins
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Daily Cuts - Tatyana Todorova

Melanie Oliveiro speaks with Bulgarian violin teacher Tatyana Todorova, who has resided in Singapore for the past 22 years, about how she 'marries' music and travel to enhance music learning and appreciation among her students. They have performed in Kuching, Ho Chi Minh, Jakarta, Taipei, Kuching, Tokyo and also in Europe – in Vienna and Prague.

Resume Pause 17 mins
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Daily Cuts - European Film Festival 2024

Melanie Oliveiro speaks with Her Excellency Iwona Piórko, Ambassador of the European Union to Singapore, Kenneth Tan, Chairman, Singapore Film Society, and Huang Junxiang, a Singaporean filmmaker and director to find out more about what's new at the annual European Union or EU Film Festival (EUFF) - the 2024 edition, and how the event has broadened its reach to include Singapore filmmakers - thanks to a partnership with *SCAPE.

Resume Pause 32 mins
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