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Daily Cuts - The Art of Service transformation

Daily Cuts

Service transformation is about ensuring that organisations stay relevant to their consumers. But if the world is seeing unprecedented change and customers are also changing, it can be tricky for businesses to remain relevant. How can businesses stay relevant in our times? And what’s really changed and to what degree? Work It's Stanley Leong and Cheryl Goh spoke with Neeta Lachmandas-Sakellariou, Founder of ConsciousService - a consulting and training company focused on building service excellence in organisations, and the author of a new book titled ‘Stay Relevant to Stay Profitable’.

Resume Pause 32 min
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Daily Cuts - The Circular Classroom

Melanie Oliveiro speaks with Leonie Nagarajan and Zinobia Tinwala about their plans to set up a local sustainable system where school uniforms can be reused, repurposed and recycled. They also shared about their work with other communities and organisations on circular collaboration projects.

Resume Pause 33 mins
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Daily Cuts - Spending a Night At Orchard

Melanie Oliveiro chats with Mark Shaw, Chairman of Orchard Road Business Association, about the highlights of Night At Orchard, the popular bazaar in Singapore's Orchard Road, which has returned after a four-year pandemic-induced hiatus.

Resume Pause 14 mins
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Daily Cuts - It’s getting hot out there — will Asia’s extreme heat wave affect Singapore?

Temperatures in parts of south and Southeast Asia are so high, it's not just uncomfortable - but unhealthy. Could Singapore be next? On Asia First, Andrea Heng and Joel Chua discussed the possibilities with Professor Benjamin Horton, Principal Investigator, Earth Observatory of Singapore

Resume Pause 13 mins
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Daily Cuts - Monday Reset: Learn about down regulating to handle stress better

Stress is unavoidable — but how well we are able to manage stress really determines the state of our overall well being. That’s what “down-regulating” can help. Andrea Heng and Joel Chua of Asia First got some tips from Dr Joel Yang, Clinical Psychologist, Mind What Matters. 

Resume Pause 12 mins
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Daily Cuts - Pro-Palestinian protests at US universities: How they began and escalated

Universities in some US states have been gripped by months of pro-Palestine protests, leading to the arrest or suspension of hundreds of students from some of the most prominent institutions. Some universities have even cancelled graduation. Laura Blumenfeld, Senior Fellow with the Philip Merrill Center for Strategic Studies at the Johns Hopkins School for Advanced International Studies shared her observations with Andrea Heng and Joel Chua on Asia First.

Resume Pause 13 mins
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