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Daily Cuts - The Art of Service transformation

Daily Cuts

Service transformation is about ensuring that organisations stay relevant to their consumers. But if the world is seeing unprecedented change and customers are also changing, it can be tricky for businesses to remain relevant. How can businesses stay relevant in our times? And what’s really changed and to what degree? Work It's Stanley Leong and Cheryl Goh spoke with Neeta Lachmandas-Sakellariou, Founder of ConsciousService - a consulting and training company focused on building service excellence in organisations, and the author of a new book titled ‘Stay Relevant to Stay Profitable’.

Resume Pause 32 min
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Daily Cuts - Confidence in wellness

Melanie Oliveiro speaks with Melissa Fann, founder of The Wellness Insider, a local platform promoting body confidence. She will talk about why she set up the platform and how she’s helped others who’ve visited the platform for advice and tips, as well as the book she produced - ‘Building Body Confidence’.

Resume Pause 31 mins
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Daily Cuts - Singapore Red Cross deploys civilian volunteers to Gaza

The Singapore Red Cross is sending its third tranche of aid to help affected communities in Gaza. For the first time, it is also sending civilian volunteers to help with the relief efforts. Singapore Today's Lance Alexander and Daniel Martin speak with Benjamin William, Secretary-General and CEO, Singapore Red Cross and Nadim van der Ros, leader of the eight-person volunteer team, to find out more.

Resume Pause 14 mins
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Daily Cuts - Good Chaats with Chope

With new dining concepts and homegrown brands with new menu, we have a good chaat with Dinesh Balasingam, Chief Business Officer of Chope. 

Resume Pause 18 mins
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Daily Cuts - HR and the Future of Work

The rise of remote and hybrid work models is unavoidable - and even Singapore recently introduced new guidelines where all employers must allow formal requests for flexible work arrangements.  How can HR professionals prepare for this? Work It's Stanley Leong and Cheryl Goh speak with Alvin Goh, Executive Director of the Singapore Human Resources Institute, SHRI to find out more.

Resume Pause 18 mins
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Daily Cuts - The way children learn has changed, can teachers keep up?

Against a backdrop of a rapidly changing educational scene, Education Minister Chan Chun Sing emphasised the need to evolve teaching methods. To find out how this will affect the future of teaching, Asia First’s Andrea Heng and Joel Chua are joined by Liew Wei Li, Director-General of Education, MOE.

Resume Pause 13 mins
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