No bill surprises: Receive quality healthcare with price transparency
Every Price Guarantee Procedures bill includes an added assurance for patients to receive the same professional care and stay for up to seven days, should complications related to the surgery arise. Photo: Shutterstock
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Health is wealth, so some say, and in Singapore, one can receive top medical care when the need arises. What may be challenging is managing your finances for necessary procedures and treatments. While public healthcare is readily accessible, there are times when you might wish to have a shorter waiting time and your choice of specialist for comfort and peace of mind.
To eliminate the problem of complicated or unclear healthcare bills when visiting private specialists, Parkway Pantai, healthcare group of Gleneagles, Mount Elizabeth, Mount Elizabeth Novena and Parkway East hospitals, has introduced Price Guarantee Procedures.
INNOVATION FOR PEACE OF MIND
Powered by artificial intelligence (AI), Price Guarantee Procedures offer bill transparency for six common procedures: Cholecystectomy (removal of the gallbladder), haemorrhoidectomy (removal of piles), lumpectomy (removal of breast lumps), cystectomy (removal of ovarian cysts), thyroidectomy (partial or total removal of the thyroid) and tonsillectomy (removal of the tonsils).
Parkway Pantai is the first hospital group in Singapore to offer price guarantee to patients and uses a highly accurate algorithm to provide the medical bill during financial counselling.
All you need to do is to select a specialist to have an appointment with. After your consultation, you’ll not only know what to expect from the hospital during your surgery, but also go away with complete bill certainty. It’s price guarantee, powered by technology.
BECAUSE CARE IS ABOUT COMMITMENT
When it comes to Parkway Pantai hospitals, your procedures and stay with them will be a recuperative experience from consultation to discharge. This is why Price Guarantee Procedures ensure true billing transparency so that there will be no surprises at the end.
The bill will be provided with your choice of specialist, and the one-price policy will be locked down once you agree to the surgery at financial counselling.
Keeping to the flat-price promise, every Price Guarantee Procedures bill includes an added assurance for patients to receive the same professional care and stay for up to seven days, should complications related to the surgery arise. This highlights Parkway Pantai’s confidence in its treatment outcomes, as well as the comprehensive and precise abilities of the AI technology used to generate the bill.
“We are guaranteeing hospitalisation fees for selected common procedures, even if there are complications. The assurance and certainty that this gives our patients is bold and unprecedented. This programme builds on Parkway Pantai’s efforts to give patients greater certainty over their medical expense. We were the first private hospital in Singapore to publish a price list of common procedures in 2013 and we've been offering over 100 fixed-price packages since 2014,” said Mr Phua Tien Beng, chief executive officer, Singapore Operations Division, Parkway Pantai.
The all-inclusive billing policy extends to those who are insured along with those who wish to self-pay. Both local and foreign patients are eligible.
For more information, call 6812 3789 or visit Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital.
This article is for information only. Please refer to the specific procedures’ financial counselling forms for detailed programme inclusions and exclusions. Prospective patients should always seek independent medical advice.
