Injuries at Jewel attractions: Onus is on users to stay safe

This past week, Jewel Changi Airport’s Canopy Park made headlines for two accidents that left visitors injured. On Wednesday (June 19), a 14-year-old girl suffered a cut beneath her right eye at Mirror Maze, an attraction at the indoor park. This came five days after a woman tripped on the Sky Nets, another attraction at the park, leaving her with a deep cut on her hand. While some readers urged Jewel to step up safety measures and shut the attractions for investigations, others said that the onus was on users to stay safe.

I was thinking of taking my children there soon. With so many accidents, I'm not sure it's a good idea. MAI TRUONG

Quite a few casualties. More precautions are needed. CHEAH LM

It’s better to visit after six months. It will be safer. MARLENE LEOW

This is publicity for the wrong reasons. It is the second such reported case. They should close the attractions and do a thorough safety review, and reopen them only when safety professionals deem the attractions safe. ALEX CHEE

To the management of Jewel, regardless of whose fault it is, the important and responsible thing to do is close the attractions with immediate effect, and conduct a thorough investigation into how the design of the Sky Nets and Mirror Maze allowed the incidents to happen. A good design should be dummy-proof, with safety checks done using a conservative approach, that is, assuming a careless customer and not a cautious one. At the same time, review all the other attractions as well. Do the right thing and protect your customers first, especially young and elderly people. Worry about defending your image later. HO YEW CHIN

Many people have gone in there, and come out safe and sound. One girl went in and, suddenly, the maze took on a life of its own and made itself unsafe for users? Have children not injured themselves at neighbourhood playgrounds or parks? So, shall we remove all of these? Maybe we should look at the situation before judging whether the maze is suffering from bad design. DAVID QI

Let’s not be softies. If we are like that, Mount Everest will be closed each time there is a casualty. Just be careful. That will do. TAN MING CHEONG VICTOR

Your safety is in your own hands. You can't put all the blame on the park. BRYAN WONG

All playgrounds on earth carry the risk of injuries. If you want to stay safe, stay at home. Otherwise, look after yourselves, please. ANDY

It's a mirror maze. They give you sticks so that you may hit surfaces to check if it is a mirror or not. If you walk slowly, I don’t see how this can happen. ISKANDAR ZULKARNAIN

These comments were first posted to TODAY's Facebook page. They have been edited for clarity and length.