CNA938 Rewind - A Letter to Myself: Tan Toi Chia on how good leaders bring out the best in their teams
Tan Toi Chia is Starhub's Chief of People, Organisation, and Communication — a position in which he is largely responsible for shaping the telco's culture. He shares the human-centred factors that go into achieving clarity, which he is says is fundamental to getting everyone on the team to pull in the same direction. Toi Chia, who is also an avid drummer, shares why pauses are so important in the rhythm of interpersonal communication — as well as in a leader's own journey of growth.