How ASUS Business helped a Singapore-based health tech company to modernise its operations

As the world continues to ride out the impact of the global pandemic, recent months have been a journey of reflection, learning and adapting for many businesses.

An industry that has seen perhaps the most pressing need for change is the healthcare industry. To meet rapidly evolving needs for accurate diagnostics and quality care worldwide, healthcare businesses have had to pivot from legacy processes and technology in favour of the new.

Aiming to lead the charge, Singapore-based health tech company Jebhealth partnered ASUS Business to give its operations a digital shot in the arm.

A DELICATE BALANCE

In an era of hybrid work and greater openness in the workplace, Jebhealth sought to establish itself as a place where employees are happy, productive and able to collaborate effectively with one another and with customers.

According to Mr Jimmy Boey, founder and CEO of Jebhealth, the company set out to create a workplace that balances employee needs with business requirements. This involved re-calibrating company policies and culture, as well as harnessing the power of technology to improve ways of working.

“Both soft and hard elements need to be considered. Employees need to feel comfortable with the devices that they are using without compromising on efficiency,” said Mr Boey, who added that the technology needs of team members vary depending on their roles.

“Our tech team requires sophisticated, high-performance laptops while our commercial team needs something portable and easy to use. Their software requirements are different as well and we need different third-party applications to facilitate workflows,” he shared.

In addition, the company had to balance the cost of investing in tech infrastructure against the need for reliable IT support and cloud-based collaboration. To facilitate its digital transformation, Jebhealth turned to ASUS Business and its range of enterprise solutions.

ACHIEVING OUTCOMES THROUGH TECHNOLOGY

For small and mid-sized businesses (SMBs) such as Jebhealth, working with a trusted technology partner that could ease the hassle of IT deployment and maintenance was critical.

ASUS Business makes this possible through its device-as-a-service (DaaS) model, which is a flexible consumption model that companies can adopt without straining their cash flow.

“Instead of investing heavily on hardware, this model gives SMBs the flexibility to scale up or down easily, and only pay for what you need,” explained Mr Boey. “Data is stored securely within the company’s information systems and we need not spend inordinately on laptops that become obsolete in less than a year. This helps to smoothen our budget expenditure while keeping ourselves on the cutting edge of technology.”

Jebhealth pays as low as S$56 a month to equip employees with an ASUS device, such as the ExpertBook P1440 14-inch business notebook, that best suits their needs.

In addition, ASUS Business offers on-demand IT support and partners cloud security providers to provide advanced protection against malware spam and phishing attacks. It also incorporates the Microsoft 365 suite to boost collaboration and productivity for users.

“Microsoft 365 allows our team to send out proposals to clients easily, as most of our clients use Microsoft 365 as well. Microsoft Teams helps to maintain good work-life segmentation by acting as our designated channel for chat groups and videoconferencing. Teams is also compatible on multiple devices,” explained Mr Boey.

TOWARDS THE FUTURE OF THE GLOBAL ECONOMY

Thanks to ASUS Business solutions, Jebhealth has seen tangible productivity gains and cost savings.

“Our working capital is now better used to create products, solutions and services for our customers,” shared Mr Boey.

Jebhealth is in the midst of planning more international cross-border projects. With new employees being onboarded every quarter, the availability of ASUS Business solutions in different countries has helped to facilitate its expansion of market operations.

Said Mr Boey: “ASUS Business built a hardware-software ecosystem for us. It was able to customise packages based on our IT requirements and budget. From onboarding to daily maintenance, ASUS Business offers SMBs a full suite of services. I believe that ASUS Business has more to offer and I look forward to more business solutions for SMBs like ours.”

Learn how ASUS Business is supporting modern organisations with enterprise solutions to help move their business into the future.