CNA938 Rewind - #TalkBack: Besides safe driving, should we also improve platform expectations for riders?
Two platform delivery riders died in road accidents in the whole of last year. This year, four have already died in just the first half. Daniel Martin discusses with Professor Sumit Agarwal from NUS Business School whether rider training is enough, or if delivery timings, incentives, workloads and customer expectations also need to change.
Resume
Pause
19 min