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Deep Dive - I preyed on people's emotions: An ex-scammer on how e-commerce scams happen

Deep Dive

Millions of dollars change hands every day over online platforms in Singapore. But there's an ugly side to the  thriving e-commerce ecosystem as shown by a couple who allegedly cheated people out of their luxury items to the tune of S$32 million. Why does this happen? What motivates sellers to cheat? And what makes us believe them? Steven Chia gets the ins and outs from a former scammer and insights from clinical psychologist Annabelle Chow and Carousell's policy and escalation manager Jessica Chen.

Steven Chia

Steven Chia

Otelli Edwards

Otelli Edwards

Resume Pause 33 min
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Deep Dive - ACS move: The start of dismantling closed circles?

Anglo Chinese School (Primary) is moving from Barker Road to the upcoming Tengah estate in 2030. Is this move the start of something significant? Will this reduce elitism and social inequality in Singapore and should other so-called "elite" schools follow suit? Steven Chia puts these questions to Ian Tan, an ACS alumni, Dr Teng Siao See from the National Institute of Education who has written about education reforms in Singapore and Clarence Ching, founder of Access Singapore.

Resume Pause 29 mins
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Deep Dive - Budget 2023: A further rebalancing of Singapore society?

Did the Valentine's Day Budget give help where help was really needed? Steven Chia asks associate professor Walter Theseira, entrepreneur and mother of two Dawn Cher, and Kurt Wee, president of the Association of Small and Medium Enterprises, for their take on handouts, CPF changes, Baby Bonuses and grants for homeowners and businesses.

Resume Pause 30 mins
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Deep Dive - Budget 2023 wish list: A home, sooner rather than later, and help with healthcare costs

Budget 2023 will be announced on Tuesday (Feb 14) and Deputy Prime Minister and Finance Minister Lawrence Wong dangled the prospect of it as his “Valentine’s Day present” to all Singaporeans. So how does the average citizen hope to benefit? In this Heart of the Matter podcast, Steven Chia asks three guests - one from each generation about their wish list. Guests: Benny Koh, 26, June Yong, 42 and William Wan, 76.

Resume Pause 27 mins
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Deep Dive - Do university graduates deserve to be paid double that of ITE grads?

Median salary figures show a large gap between those who graduate with degrees and those with polytechnic or ITE diplomas. In an era where skills are prized, why have salaries not kept pace? Is it just perception? Steven Chia speaks to Mark Li, head of client solutions at Randstad Singapore, Christine Kunasekaran, sales operations analyst at Hewlett-Packard Enterprise and an ITE graduate, as well as Wong Kai Xian, a Temasek Polytechnic graduate.

Resume Pause 27 mins
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Deep Dive - Can a food-loving nation consume less salt and sugar?

Singapore’s consumption of sugar and salt is above the recommended global limits and it is making us sick. The Government is introducing measures to curb this – from new labels to a drive to use alternatives. But will this take away the joy of all that is delicious about local food? Will these food labels work? Steven Chia speaks to Jaclyn Reutens, dietitian from Aptima Nutrition and Damian D'Silva, Masterchef Singapore Judge and owner of Rempapa. 

Resume Pause 26 mins
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