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Mind Your Money - Mind Your Money - Why the next customer service platform may not come from a traditional vendor

Mind Your Money

Cloud giants, traditional specialists and AI-native companies are all competing to shape the future of customer service. Cheryl Goh speaks with Audrey William, Founder and Principal Analyst at CrayonIQ  to unpack what CrayonIQ’s APAC Buyer’s Guide found, and what Singapore businesses should weigh before choosing or changing technology providers.

Resume Pause 18 min
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Mind Your Money - Mind Your Money - Building Singapore’s role in the global space industry

Singapore may not be the first country that comes to mind in the global space industry, but its ambitions are growing. Cheryl Goh explores what role a small nation can play in the space economy, and what opportunities this could open up for businesses, investors and workers with Lynette Tan, Chief Executive Officer of Space Faculty.

Resume Pause 16 mins
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Mind Your Money - Mind Your Money - Making every travel dollar count

Singaporeans are watching their travel budgets more closely, but their appetite for a holiday remains strong. Cheryl Goh looks at how they are changing their plans, where they are finding value and what they are still willing to spend on with Sarah Wan, General Manager for Singapore, Indonesia, Malaysia and Thailand at Klook.

Resume Pause 15 mins
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Mind Your Money - Mind Your Money - The financial opportunities and complications of living abroad

A new study finds that living and working overseas may help people reach financial freedom sooner, but rising costs, volatile currencies and assets spread across different countries can make financial planning more complicated. Cheryl Goh speaks with Oliver Wickham, Asia and Middle East Partnership Director at St. James’s Place to look at what the findings reveal about managing wealth across borders and the decisions that are often left too late.

Resume Pause 17 mins
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Mind Your Money - Mind Your Money - From uncertainty to advantage: How Singapore businesses can build AI‑ready balance sheets

As businesses race to invest in AI, the challenge is knowing how much to spend, where to find the money and which upgrades are genuinely necessary. Cheryl Goh speaks with Seth Ravin, founder and CEO of Rimini Street to look at how companies can build an AI-ready balance sheet, avoid costly vendor lock-in and invest in new technology without losing sight of cash flow, flexibility and jobs.

Resume Pause 18 mins
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Mind Your Money - Mind Your Money - How Singapore workers are doing with AI at work

AI is already reshaping how work gets done in Singapore, with employees using it to create, produce and adapt faster than before. Cheryl Goh speaks with Chia Wee Luen, Managing Director, Microsoft Singapore to find out what an AI-powered workplace looks like today, whether organisations are keeping pace, and how workers can balance productivity with critical thinking. 

Resume Pause 17 mins
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