Exposure of 706 email addresses was a mistake: SP Group
File photo of an SP Group generator.
SINGAPORE — SP Group said on Friday (Aug 30) that the exposure of more than 700 email addresses in an advisory it sent out on Thursday was a mistake.
The email notified customers to update their user ID because the SP Group website will no longer accept NRIC or FIN numbers for account logins from Sept 1 — in compliance with the Personal Data Protection Commission's advisory guidelines on NRIC and other identification numbers.
In a statement, the utilities provider said: “Yesterday, we sent a group of customers an email which showed the email addresses of all recipients. There were 706 email addresses (in there). No other personal information was shown in the email.
“We are sorry about this mistake and have notified the affected customers. We are strengthening controls and processes to prevent this from happening again.”