Behind Bars: The call centre operators who are prison inmates | Video
05:11 Min
Your customer service agent could be an inmate. In the final part of a series about life in jail, CNA meets some of the Changi Prison inmates working at a call centre - from the inmate who had to decline a customer’s offer to send lunch to her workplace, to another who’s been in prison so long her last phone was an iPhone 3.
14 Apr 2024 06:00am
Your customer service agent could be an inmate. In the final part of a series about life in jail, CNA meets some of the Changi Prison inmates working at a call centre - from the inmate who had to decline a customer’s offer to send lunch to her workplace, to another who’s been in prison so long her last phone was an iPhone 3.
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