Businesses turn to immersive experiences to boost sales amid stiff competition
Mounting pressure from e-commerce giants, high rents, and shifting consumer habits is forcing local businesses to reinvent themselves. As Mother’s Day approaches, many are turning to immersive experiences in a bid to stay relevant. Some report revenue doubling since 2020, but for others, the shift is a gamble with no guaranteed payoff. Alxis Thng and Rachel Teng with more.
Mounting pressure from e-commerce giants, high rents, and shifting consumer habits is forcing local businesses to reinvent themselves. As Mother’s Day approaches, many are turning to immersive experiences in a bid to stay relevant. Some report revenue doubling since 2020, but for others, the shift is a gamble with no guaranteed payoff. Alxis Thng and Rachel Teng with more.