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WAN-IFRA Digital Media Awards Worldwide 2022
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DBS CEO pledges to 'eliminate uncertainty' in digital banking services

01:52 Min

DBS has pledged to remove "uncertainty" and eliminate "single points of failure" during digital transactions. Addressing shareholders at the bank's Annual General Meeting, CEO Piyush Gupta said the company has appointed a dedicated sub-committee to deal with technology risk, with a new Chief Information Officer on board soon. It will also give more clarity on pending payments during PayNow and inter-bank transfers. The move comes after a slew of outages to its digital banking services last year.

DBS has pledged to remove "uncertainty" and eliminate "single points of failure" during digital transactions. Addressing shareholders at the bank's Annual General Meeting, CEO Piyush Gupta said the company has appointed a dedicated sub-committee to deal with technology risk, with a new Chief Information Officer on board soon. It will also give more clarity on pending payments during PayNow and inter-bank transfers. The move comes after a slew of outages to its digital banking services last year.

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